Answers

Call tracking: bring your own platform

You already pay for a call platform. We are not going to sell you another one. Point your existing platform's webhook at the URL in Settings → Connections → Call webhook and every call joins your report - matched to the Keap contact by caller number, attributed by the number they dialed.

The number map

Tell us which tracking number belongs to which source: this one is Google brand search, this one is the Facebook ad, this one is painted on the truck. That map is set in Settings, and it means we can attribute calls from platforms we have never even heard of, as long as the call log reaches us.

No webhook? CSV works

Every call platform ever built can export a CSV. Import it and the same joins run. Less glamorous, same answers.

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